Limited Lifetime Warranty

SilkyUSA warrants that Silky saw products are free from defects in materials and workmanship as long as they are owned by the original purchaser. SilkyUSA will repair or replace such product or part thereof which, upon inspection by SilkyUSA, is found to be defective in materials or workmanship. As a condition to the obligation of SilkyUSA to repair or replace such product, the product must be returned to SilkyUSA together with proof-of-purchase satisfactory to SilkyUSA. SilkyUSA, at their choice, chooses to repair or replace any Silky saw product covered by this warranty.

The Proper Return Authorization must be obtained from SilkyUSA in advance of return. All returns must be accompanied by a written statement setting forth the name, address, and phone number of the owner, together with a brief description of any claimed defects. Parts or product for which replacement is made shall become the property of SilkyUSA. The customer shall be responsible for shipping costs to SilkyUSA Distribution Center in Concord, North Carolina.

SilkyUSA shall use reasonable effort to repair or replace any Silky saw covered by this limited lifetime warranty within thirty days of receipt. In the event when repair or replacement shall require more than thirty days, SilkyUSA shall notify the customer accordingly. SilkyUSA reserves the right to replace any product which has been discontinued from its product line with a new product of comparable value and function.

This warranty shall be void and of no force of effect in the event a covered Silky saw product has been modified in design or function, or subjected to abuse, misuse, mishandling or unauthorized repair. Further, product deterioration due to its normal wear is not covered by this warranty.

SILKYUSA DISCLAIMS ANY WARRANTIES, EXPRESSED OR IMPLIED, WHETHER OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE, EXCEPT AS EXPRESSLY SET FORTH HEREIN. THE SOLE OBLIGATION OF SILKYUSA UNDER THIS LIMITED LIFETIME WARRANTY SHALL BE TO REPAIR OR REPLACE THE COVERED PRODUCT, IN ACCORDANCE WITH THE TERMS SET FORTH HEREIN. SILKYUSA EXPRESSLY DISCLAIMS ANY LOST PROFITS, GENERAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHICH MAY RESULT FROM BREACH OF ANY WARRANTY OR ARISING OUT OF THE USE OR INABILITY TO USE ANY SILKY SAW PRODUCT. ANY WARRANTIES WHICH ARE IMPLIED AND WHICH CANNOT BE DISCLAIMED SHALL BE LIMITED IN DURATION TO A TERM OF ONE YEAR FROM THE DATE OF ORIGINAL RETAIL PURCHASE.

SilkyUSA reserves the right to modify or discontinue without prior notice any model of Silky saw products. If warranty problems arise, or if you need assistance in using your Silky saw product, please contact:

SilkyUSA
Phone: 704-795-5601

Toll Free: 1-877-SILKYSAWS (1-877-745-5972)

Fax: 704-795-5602

Monday thru Friday from 9:00 AM to 5:00 PM EST

NOTE: This warranty is valid only to customers who have purchased Silky saw product(s) from an Authorized SilkyUSA Distributor and/or Dealer in United States, Canada, Mexico, Dominican Republic, Puerto Rico, and countries in the Gulf of Mexico and the Caribbean Sea. Customers from other countries please contact Silky Distributor and/or Dealer in a specific country.